Additional Policies and FAQ

Frequnt Asked Questions :

My order hasn't arrived - what should I do?

All Order are tracked . We will sort it with postage services if parcel has not arrived . Just get in touch with us .

How long will it take to prepare my order?

I will ship your order within 2 working days of cleared payment. Your order will be sent to the address listed in your Etsy account unless you tell us at checkout that you want it sent elsewhere.

I want you to be delighted with your purchase!
If for any reason you are not happy please contact us within 14 days of receiving your order and before returning any items.
I reserve the right to refuse any returns if the condition of the goods differs from that which was dispatched.

Refunds will be issued within 5-7 days of receiving the returned items. The refund will be for the price of the goods only. If the item was not as ordered or damaged I will refund the postage costs incurred while returning the item.
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